Product Availability API provides the date when a required quantity of product can be delivered to the defined address (ShipTo).
Consequently, when using the service with your business process, you must inquire a SE Product Reference, a quantity of this product you want Schneider Electric to deliver, and the delivery address ID : ShipTo.
The updated version has been enhanced with “Product Under Shortage” feature: now, if the product is considered under shortage, you may consult with the “current lead time” value. Basically, this value will tell you how long (in working days) will it take to deliver the product to you. This value will also be returned for the products which are not under shortage, but its most value is to give a general terms understanding for the products currently under shortage.
The updated version has been enhanced with “Product Under Shortage” feature: now, if the product is considered under shortage, you may consult with the “current lead time” value. Basically, this value will tell you how long (in working days) will it take to deliver the product to you. This value will also be returned for the products which are not under shortage, but its most value is to give a general terms understanding for the products currently under shortage.
Technically, two fields have been added to the API response: "shortage" (boolean) and "currLeadTime" (numeric). If you are using the Product Availability v.1, the newer version should be compatible
shortage
This can be TRUE or FALSE.
It does not mean the product is out of stock. Many products are not stocked by default but are still delivered on time.
A TRUE value indicates an exceptional situation causing unusually long delivery times.
A FALSE value is the normal status, meaning the deliveryDate is accurate and there are no logistic issues.
currLeadTime
Only relevant when Shortage is TRUE.
It provides an estimated delivery time based on recent trends.
It’s not a guaranteed date, but the best available estimate during a shortage.
It should not be confused with the standard lead time, which applies under normal conditions.
deliveryDate
This is the estimated delivery date when Shortage is FALSE.
It is calculated in UTC time (Coordinated Universal Time), unlike the mySchneider web interface which adjusts to local time.
Customers may need to adjust the date by ±1 day depending on their time zone.
Country Availability Assessment - Catalog of countries where we have conducted performance, availability, and response time testing for this API:
- Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Chile, Colombia, Croatia, Denmark, Ecuador, Finland, France, Germany, Greece, Hungary, India, Indonesia, Ireland, Kazakhstan, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Romania, Serbia, Singapore, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Vietnam.
If your country is not included in the list, please feel free to reach out to us directly or contact your designated Schneider Point of Contact (POC) to inquire about the API's accessibility in your country.
Get Product Availability
| Method | GET |
| BaseURL | https://api.se.com/v2/sales-operation/product-availability |
| ResourcePath | /products/{product-reference} |
PathParam:
| Param | Data-type | Mandatory | Example | Description |
| product-reference | string | Y | YLXM28AU01M3X | Product Reference for which availability is requested |
QueryParams:
| Param | Data-type | Mandatory | Example | Description |
| quantity | number | Y | 20 | Quantity of Product for which availability is requested. |
| ship-to | string | N | 1000033834 | This parameter is not mandatory, restricted to some countries. It represents the Ship to Address. The list of valid codes will be provided by your Schneider Electric contact. |
| purchaser-id | string | N | 1000053298 | This parameter is not mandatory and is only needed if you have multiple different Account ID as indicated by your Schneider Electric contact. Otherwise, please ignore this parameter. |
| country | string | N | FR | This parameter is not mandatory and is only required if your account spans over multiple countries. The expected value is an ISO country two letters' code. |
Note: if there is a forward slash and backward slash in product reference, it should be replaced with SUBSTITUTE_FORWARD_SLASH and SUBSTITUTE_BACKWARD_SLASH respectively from consumer to use this API. E.g. if we need to pass “263/25-GY” in the request parameter, it should be passed like “263SUBSTITUTE_FORWARD_SLASH25-GY”
